Contact
Talk to a person
Here is how to reach us, and what each channel is for.
Call or WhatsApp
Questions before you join, help with joining, or anything urgent.
Help
Problems with your account, payments or withdrawals, complaints and data requests.
help@nyanyuka.comMembership and chamas
Joining questions, bringing a chama on board, and member matters.
member@nyanyuka.comIn the app
Me → Help & support: ask a question and follow the answer, with a reference number.
Our office
Nyanyuka Investments Limited
Victoria Plaza, 8th Floor, Westlands, Nairobi
Visit us during working hours.
How we contact you
- SMS and in-app messages from Nyanyuka about your account, payments and chama.
- Calls and WhatsApp only from 0724 035 047.
- Email only from @nyanyuka.com addresses.
We will never ask for your PIN or your SMS code. If someone does, it is not us: hang up and tell us on 0724 035 047.